GRI-Appendix

Specific Standard Disclosures

  • Employment

    401 Employment

    103 - Generic Disclosures on Management Approach

    NIBE monitor the employee turnover rate. In some countries, the KPI indicates access to the workforce, as there can be significant seasonal differences in the turnover rate. We strive to find ways to retain employees on a regular long-term basis in countries where the tradition and culture is mainly for short-term employment, as this enhances productivity and minimises loss of competent employees.

    401-1 - New employee hires and employee turnover

    Employee turnover is calculated based on permanent employees who voluntarily end their employment. The employee turnover rate for 2017 was 6,7 percent.

    Employee turnover is calculated based on permanent employees who voluntarily end their employment. The 6,7 percent figure is based on just over 100 NIBE companies worldwide. As in 2015 and 2016, plants in Mexico and China have not been included in the statistics as the traditionally high level of mobility in these countries deviates considerably from that in other countries. Employee turnover is 46 percent.

    401-2 - Benefits provided to full-time employees that are not provided to temporary or part-time employees

    Not reported.

    401-3 - Parental leave

    Not reported.

  • LaborManagement Relations

    402 Labor/management relations

    402-1 - Minimum notice periods regarding operational changes

    Not reported.

  • Occupational Health and Safety

    403 Occupational health and saftey

    103 - Generic Disclosures on Management Approach

    Health and safety is one of our most important topics, ranked very high in our materiality analysis both internally and by our external stakeholders. Safety performance has a direct impact on NIBE overall performance as a Group, productivity, stability and ability to create trust as employer, supplier and asset.


    NIBE work hard to improve the working environment at all plants to create a safe workplace. The ultimate goal is to achieve workplaces where no accidents occur. The partial target is to have an accident rate of fewer than 6 accidents for every million hours worked by the end of 2020.


    NIBE expect all companies in the Group to live up to NIBE shared policies and regularly monitor working conditions in own operations to ensure they meet our standards. During site visits the management present how they have implemented the Group’s values,  how they work within the areas of health and safety to reach the goal of zero accidents.


    Nonconformities in 2017 primarily concerned deficiencies in the physical working environment and lack of maintenance of machinery and buildings. There were no cases of child labor, forced labor or any breach of other principles relating to labor law.

    403-1 - Workers representation health and safety committees

    Work of health and safety committees represent 87 (87) percent of the workforce.

    403-2 - Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities

    For NIBE employees the lost time injury frequency per million hours worked was 11 (10.1) and sick leave was 3.6 (3.8) percent. Including contractors, the lost time injury frequency was 11,2. There have been no work-related fatalities .

     

    During 2017 there were 292 recordable injuries and 51 high potential incidents for direct employees. Companies with more than 15 employees and an accident frequency of more than 10 accidents per million hours worked must draw up a written action plan for how they will
    achieve the Group target.

     

    Number of lost days due to occupational disease was 838 days.

     

    LTIFR
    Injuries
    Occupational diseases

    403-3 - Workers with high risk of diseases

    Not reported.

    403-4 - H&S safety topics covered in formal agreements with trade unions

    Not reported.

  • Training and Education

    404 Training and education

    103 - Generic Disclosures on Management Approach

    NIBE operations are knowledge-intensive and subject to constant development, which means that employees need to continuously make use of the opportunity to develop their skills. Competence development is important for all companies within NIBE Group in order to secure efficiency and competitiveness.


    NIBE has a decentralized human resources management, with local HR units identifying training and development gaps and opportunities for the local employee population.

    404-1 - Average hours of training per year per employee

    A total of 250 200 (190 000) hours of training were conducted in various areas in 2017. This is equivalent to approximately 18 (16) hours of training per employee.

    Number of training hours

    Europe

    North America

    Asia and Australia

    Number of training hours, male production employees

    35 922

    62 727

    2 291

    Number of training hours, female production employees

    20 015

    74 257

    2 390

    Number of training hours, male administrative employees

    23 631

    13 681

    426

    Number of training hours, female administrative employees

    8 408

    5 561

    304

    Total per region

    87 976

    156 226

    5 411


    404-2 - Programs for upgrading employee skills and transition assistance programs

    Not reported

    404-3 - Percentage of employees receiving regular performance and career development reviews

    In 2017 the reported total percentage of employees receiving documented performance and career development reviews was 69 (60) percent.

    Number of career reviews

    Europe

    North America

    Asia and Australia

    Number of career reviews, male production employees

    2 469

    1 401

    176

    Number of career reviews, female production employees

    755

    1 179

    107

    Number of career reviews, male administrative employees

    1 801

    661

    132

    Number of career reviews, female administrative employees

    597

    392

    97

    Total per region

    5 622

    3 633

    512

  • Diversity and Equal Opportunity

    405 Diversity and equal opportunity

    103 - Generic Disclosures on Management Approach 

    Diversity and equal opportunity are part of NIBE's core values and our commitment to respect human rights. That commitment applies to all levels and all companies within the NIBE Group. Regardless of language, ethnicity, gender, age or background, everyone deserves respect and the same opportunities without any form of discrimination. We strive to work in a way that guarantees tolerance to differences and gives everyone the same opportunities for development, training and careers.


    Equal salary for equal job between men and women is a basic part of non-discriminative practices. According to our increased focus on fairness and equality, we include equal remuneration, according to our policy, as a topic for discussion in connection with company visits.


    A new Diversity and Equal treatment policy was published in the Group during 2017. All companies will implement this policy during 2018.

    405-1 - Composition of governance bodies and other indicators of diversity

    The Board of Directors for NIBE Group consists of four men and two women. Their ages are between 57 and 66, with an average of 62.2. All are of Swedish nationality.


    The three business areas have informal boards of directors at BA level and formal boards at the different company levels, as some of the subsidiaries also have subsidiaries.

    Gender equality, number

    Europe

    North America

    Asia and Australia

    Group

    Women in managerial position

    83

    95

    37

    215

    Women in local management teams

    51

    55

    15

    121

    Women in Boards of directors

    9

    6

    0

    15

     

    Age distribution, number of employees

    Europe

    North America

    Asia and Australia

    Group

    Management team members age over 50

    150

    93

    10

    252

    Management team members age 30-50

    158

    115

    50

    253

    Management team members age under 30

    7

    9

    1

    17

    Board members age over 50

    111

    94

    5

    210

    Board members age 30-50

    72

    9

    3

    84

    Board members age under 30

    0

    0

    0

    0

    Number of employees age over 50

    2 100

    1 197

    60

    3 357

    Number of employees age 30-50

    3 911

    2 586

    774

    7 271

    Number of employees age under 30

    1 307

    1 174

    276

    2 757

     


    Women managers
    Women in management team
    Women in all board of directors
    Age employees
    Age management team
    Age boards

    405-2 - Ration of basic salary and remuneration of men to women

    Not reported.

  • Non-discrimination

    406 Non-Discrimination

    103 - Generic Disclosures on Management Approach

    In an international group, you realize that respecting cultural and social differences is essential in order to be able to co-operate. Regardless of language, ethnicity, gender, age or background, everyone wants to be respected and have the same opportunities without any form of discrimination.


    NIBE will strengthen the focus on non-discrimination further by issuing a policy for anti-discrimination, diversity and gender equality. The work of subsidiaries will be evaluated in connection with site visits against the policy and national legislation.

    406-1 - Total number of incidents of discrimination and corrective actions taken

    In 2017, there was 1 (0) report of an incident involving discrimination. Corrective actions followed the HR policy.

  • Freedom of association and collective bargaining

    407 Freedom of association and collective bargaining

    103 - Generic Disclosures on Management Approach

    Freedom of association and collective bargaining are human rights and every responsible employer must provide the right conditions to ensure that workers' rights and concerns are being handled correctly.

    407-1 - Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk

    Some of NIBE companies are located in countries where legislation restricts unions from working independently. In these cases we make sure that there are internal procedures and control systems that ensure well functioning grievance mechanisms and constructive dialogue with workers' representatives. In all cases, the national labor standard legislation is the minimum level concerning employment terms and working conditions. NIBE encourage the suppliers to apply the same principles concerning workers' rights and labor standards.

  • Child labor

    408 Child labor

    103 - Generic Disclosures on Management Approach 

    Harmful child labor deprives children of their childhood, education and well-being and must be abolished. NIBE do not accept child labor in our premises and do not choose to do business with any company, supplier or customer if it comes to our knowledge that they allow child labor.

    408-1 - Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken

    NIBE own operations have no risk for child labor. NIBE periodically visit operations world wide to make sure that legislation is followed and that labor standards comply with internationally accepted standards.
    Concerning the suppliers, it has not been identified any significant risk for child labor. Assessing the suppliers from a human rights point of view is an ongoing process.

  • Forced or compulsory labor

    409 Forced or compulsory labor

    103 - Generic Disclosures on Management Approach

    NIBE do not accept forced labor in our premises and do not continue business with a company if it comes to our knowledge that they allow forced labor.

    409-1 - Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures taken

    NIBE own operations have no risk for forced labor. We periodically visit the operations world wide to make sure that legislation is followed and that labor standards comply with internationally accepted standards.
    Concerning the suppliers, it has not been identified any significant risk for forced labor. Assessing the suppliers from a human rights point of view is an ongoing process.

  • Security Practices

    410 Security practices

    103 - Generic Disclosures on Management Approach 

    NIBE do not have employed armed security personnel. NIBE employees working with security receive training in Our Values, including human right in connection to introduction training.

    410-1 - Security personnel trained in human rights policies or procedures

    Not reported.

  • Rights of Indigenos peoples

    411 Rights of indigenous people

    103 - Generic Disclosures on Management Approach

     

    NIBE Our Values states:

    • We value and develop diversity among our employees.
    • We do not give any one special treatment regarding their employment or duties.

    411-1 - Incidents of violations involving rights of indigenous peoples

    Not reported.

  • Human Rights Assessment

    412 Human rights assessments

    103 - Generic Disclosures on Management Approach 

    As part of the annual risk assessments including sustainability risks, all companies within the NIBE Group are also obliged to go through their human rights risks and make an evaluation.

    412-1 - Operations that have been subject to human rights reviews or impact assessments

    Not reported.

    412-2 - Employee training on human rights policies or procedures

    In 2017, 4 754 employees received training in human rights policies and 10 860 hours were devoted to training on human rights policies

    412-3 - Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening

    Not reported.

  • Local communities

    413 Local communities

    103 - Generic Disclosures on Management Approach 

    All companies have a responsibility to act according to Our Values and Principles as good citizens in the communities where we are present.
    NIBE do not collect specific information on local engagement and impact assessments. We do however follow reports through grievance mechanisms and information about potential impact on local communities that might come as a result of our annual risk assessments.

    413-1 - Operations with local community engagement, impact assessments, and development programs

    Many of our companies are major employers in the local communities in which they operate. Each company has great freedom, within the framework of Our Values, to decide how it wants to contribute to the development of its community. In 2017, local initiatives relating to culture, sport, health and young people were sponsored to the tune of SEK 2,3 million (1,8 million).

    413-2 - Operations with significant actual and potential negative impacts on local communities

    Not reported.

  • Supplier Social assessment

    414 Supplier social assessment

    103 - Generic Disclosures on Management Approach 

    Human rights assessment is part of NIBE new evaluation system and is to be made before on boarding of new suppliers. NIBE have started to roll out new procedures and tools to the companies within the NIBE Group, but as the procurement organisation largely is decentralized, it will take some years before this will be fully implemented. For existing suppliers NIBE are planning assessment according to the same procedures and criteria as used for new suppliers.

    414-1 - New suppliers that were screened using social criteria

    New suppliers that were screened against social criteria in 2017 were 23 (7) percent.

    414-2 - Negative social impacts in the supply chin and actions taken

    We have not registered any negative social impacts during 2017.

  • Public Policy

    415 Anti-corruption

    103 - Generic Disclosures on Management Approach

    NIBE policy is that we do not give contributions to any political part or organization.

    Our Values states:

    • We do not contribute to or involve ourselves with political parties, politicians or political organizations.

    All companies report the monetary value and the type of contributions they have given during the reporting period.

    415-1 - Monetary value

    0 (0) SEK.

  • Customer Health Safety

    416 Customer privacy

    103 - Generic Disclosures on Management Approach

    NIBE product development and sourcing teams work according to a number of directives and legal requirements. Besides legal demands according to a number of directives, NIBE also have specific requirements from customers. At NIBE the products' function, quality, safety and environmental characteristics are the most important conditions for the Group's continued development.


    Our Values states:

    • "We strive to make our products contribute to sustainable development when they are used by the customer – energy efficiency, ecodesign and lifecycle thinking are important keywords for us.
    • Our products must fulfil agreements and legal norms and standards regarding health and safety during use.
    • We have relevant and clear information about safe and environmentally adapted installation, use, maintenance, storage and final disposal.
    •  We ensure that the customer gets fast responses to product questions and requests for information.

    416-1 - Assessment of the health and safety impacts of product and service categories

    The directives and legal requirements or customer requirements are tested to international or local standards, internal at NIBE or at third party during the development phase and in manufacturing.

    416-2 - Incidents of non-compliance concerning the health and safety impacts of products and services

    Not reported.

  • Marketing and Labeling

    417 Market communications

    103 - Generic Disclosures on Management Approach 

    NIBE follow national and regional legislation, and see it as a competitive advantage to give correct and sufficient information about our products.

    NIBE market communication must be reliable and based on facts at all times.

    417-1 - Requirements for product and service information and labeling

    NIBE follow directives, national and regional legislation and customer requirements.

    NIBE are required to keep track on:

    1. Whether each of the following types of information is required by the organization’s proceduresfor product and service information and labeling:
      1. The sourcing of components of the product or service;
      2. Content, particularly with regard to substances that might produce an environmentalor social impact;
      3. Safe use of the product or service;
      4. Disposal of the product and environmental or social impacts;
      5. Other (explain).
    2. Percentage of significant product or service categories covered by and assessed for compliance with such procedures.

    417-2 - Incidents of non-compliance concerning product and service information and labeling

    No incidents reported during 2017.

    417-3 - Incidents of non-compliance concerning marketing communications

    No incidents reported during 2017.

  • Customer Privacy

    418 Customer privacy

    103 - Generic Disclosures on Management Approach 

    NIBE have clear internal procedures how to protect customer privacy and how to secure data. There are policies how to work in order to not reveal sensitive data to non-authorized parties. NIBE follow data protection legislation, GDPR, and have a systematic approach towards preventing data theft, hacker attacks and other attempts to compromise our IT-systems.

     

    Business principles state:

    • Our customers must always have full confidence in our company, products and employees
    • We must be a safe and constructive partner

    418-1 - Substantiated complaints concerning breaches of customer privacy and losses of customer data

    No incidents reported during 2017.

     

  • Socioeconomic Compliance

    419 Socioeconomic Compliance

    103 - Generic Disclosures on Management Approach 

    It is essential for the company’s good reputation to comply with all legislation and voluntary commitments.

     

    Our Values states:

    • We have a zero tolerance approach to breaches of key areas of the Code of Conduct. This applies, for example, to compliance with the application of human rights and issues such as bribery, corruption and competition law. In the other areas we work systematically and purposefully with continuous improvements.

    419-1 - Non-compliance with laws and regulations in the social and economic area

    No incidents were reported during 2017.