Primarily the stakeholder's dialogue is the natural contacts with customers, employees and representatives for other groups.
Analysts, banks, funds, research institutes and universities often approach the company via interviews and questionnaires. NIBE has studied the subjects that are included in the questions they ask us, and included those in the list of material topics.
During 2016, NIBE carried out a structured dialogue with a selection from most stakeholder groups. Besides sending out a questionnaire to approximately 300 selected responders, we also made interviews and gathered data from written sources like analysts’ reports.
During 2017, NIBE collected and documented additional information in connection with naturally occurring contacts with different stakeholders. There are no visible changes regarding stakeholder views on the company.