6. Product liability
At NIBE, a product's function, quality, safety and environmental characteristics are the most important characteristics for the Group's continued development.
- We strive to make our products contribute to sustainable development when they are used by the customer Energy efficiency, eco-design and lifecycle thinking are important keywords for us.
- Our products must fulfil agreements and legal norms and standards regarding health and safety during use.
- We have relevant and clear information about safe and environmentally adapted installation, use, maintenance, storage and final disposal.
- We ensure that the customer gets fast responses to product questions and requests for information.